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Terms of Use

Scope

These terms govern your use of HAWNA’s public website (the “Website”), operated by Hawna fi alwusul Establishment, a Saudi sole establishment registered in Riyadh, Saudi Arabia, and the owner of the HAWNA brand. Your use of the Website is subject to these Terms, which are read together with the Privacy Policy published on the Website. Please read them before using the Website.

Scope and nature of the Website

The Website is an informational site that presents HAWNA, its vision, mission and values, and offers a way to contact us. As it stands, it includes no account creation, no orders, no subscriptions, no payments and no electronic contracting. Browsing the Website, or contacting us through it, does not conclude any contract for a transport service, does not register you for any service, and does not commit HAWNA to provide one. Any service HAWNA provides is governed by a separate agreement concluded expressly and setting out its terms and conditions.

Nature of the information presented

The information on the Website is general information about HAWNA, provided in good faith for informational purposes. We take care that it is accurate and up to date, and we may change it at any time without prior notice. It is not a binding offer to contract and does not describe an available service unless expressly stated in a separate agreement.

Acceptable use

You may use the Website to read its content and to contact us. You must not use it for any purpose contrary to the laws in force in the Kingdom or to these terms; attempt unauthorised access to it, its servers or its systems, disrupt it, or circumvent its protective measures; use automated tools to collect its content or send requests that harm its availability; copy, republish, modify or commercially exploit its content without prior written permission, except as permitted under intellectual property below; impersonate HAWNA or lead others to believe in a relationship with it without basis; or send unlawful or offensive content through the contact channels shown.

Intellectual property and marks

The Website and its contents — texts, designs, logos, drawings, visual elements and software, and in particular the HAWNA name, logo and identity elements — are owned by or licensed to HAWNA and protected under the laws in force in the Kingdom, including the laws on copyright and trademarks. Using the Website grants you no right in its content or marks. You may view its pages and quote short excerpts for non-commercial reference with attribution to HAWNA. HAWNA’s name or logo may not be used in any product, service or promotional material without prior written permission.

Third-party links and services

The Website may contain links to sites or services not operated by HAWNA. Such links are provided for convenience only; they do not imply HAWNA’s endorsement of, or responsibility for, those parties’ content, and those sites are governed by their own terms and policies.

Availability and updates of the Website

We make reasonable efforts to keep the Website available, but we do not guarantee that it will be available without interruption or free of errors at all times. We may suspend, modify or discontinue it in whole or in part at any time for maintenance, development, security or any other reason, without this giving rise to any obligation towards users.

Liability

The Website is an informational site through which no service is provided, and it is used for reading only. To the extent permitted by the laws in force in the Kingdom, HAWNA is not liable for any loss arising from reliance on general information presented without consulting us, from interruption of or inability to access the Website, or from the content of linked third-party sites. Nothing in these terms is to be interpreted as excluding liability that the laws in force do not permit to be excluded, or as reducing any right the law guarantees to the user.

Privacy

The processing of personal data that may be collected through the Website is governed by the Privacy Policy published on the Website, which forms an integral part of these terms.

Changes to the terms

HAWNA may change these terms at any time. The updated version is published on this page with the date of the last update, and a change takes effect from the date of its publication. The updated version applies to use of the Website from the date it is published.

Language

These terms were drafted in Arabic, and an English translation is provided for convenience. In the event of any inconsistency between the two texts, the Arabic text prevails.

Applicable law and jurisdiction

These terms are governed by and construed in accordance with the laws in force in the Kingdom of Saudi Arabia. The competent judicial authorities in the Kingdom of Saudi Arabia have jurisdiction over any dispute arising from the use of the Website or relating to these terms.

Contact and effective date

For any question about these terms: info@hawna.com.sa, Riyadh, Saudi Arabia. Effective date: 23 October 2026. Update record: Version 1.0 — 23 October 2026 — first version for the public website.